Sprained my back in the morning of the day when I was to check in at the hotel. Staff Georgia was very helpful to find a room similar to my booking so that I could check in early to rest my back. Wonderful and understanding staff!
Hwee
أكتوبر ٢٠٢٣
Close to EVERYTHING. Comfortable bed. Super staff.
Gail
يناير ٢٠٢٥
Great location as can walk to all the shops and restaurants. Free parking is nice, although the underground garage door is left open overnight.
Lorrie
نوفمبر ٢٠٢٣
The facilities are great, clean and staff quite friendly and helpful with any questions, directions and suggestions. The location is among the best of locations you can be in, in Banff, just a minute or two walk away and you're among all the shops and restaurants in Banff town with access to the their very efficient bus system - one of the best local bus systems I've ever encountered that wasn't in a larger city. I ate both dinner and breakfast at the hotel on multiple days and the offerings were fantastic. The elk and wild boar meatball pasta was a highlight!
David
نوفمبر ٢٠٢٣
The beds were very comfortable. The room was spacious. The location was great.
Lauren
نوفمبر ٢٠٢٤
Great Location: The hotel's location is excellent, making it easy to access nearby attractions and hiking trails. Big Parking Lot: Ample parking space is available, which is very convenient. Renovated Rooms: The rooms have been nicely renovated and are comfortable. Spacious Room and King Bed: The large room and king bed were a great relief after a long day of hiking.
Liliia
يونيو ٢٠٢٤
Location was amazing! So close to all the shops and restaurants which was nice. Staff was friendly and helpful. Beds were super comfy and loved all the pillows provided. Hot water in the shower and great water pressure. Loved the local all natural bath products provided. Hotel had hot tubes and sauna which was nice (though I didn't get to use them).
Sarah
يوليو ٢٠٢٤
The location is AMAZING! Next to all the restaurant and shops and just across the main bus stop you need to go everywhere in Banff. They have a pass for some of the lines as well. The bed was so comfortable I slept too much! The staff was super kind in terms of information! The bedroom was super clean!
Luciana
يوليو ٢٠٢٤
Location, comfy beds, room cleanliness and friendly, helpful staff especially Esme and Clarice… thanks ladies!! Nice added bonus of Roam bus passes for our stay. When checking out was told they have humidifiers upon request but wasn’t aware they were available and not listed on website.
Tracy
أبريل ٢٠٢٤
Great location, right along the main drag and east access to some of the best facilities in the Banff townsite. Nice pillows (if a little small, but plentiful) and soft, comfortable bed. Check-in was fast and easy, and the underground parkade meant I had a warm and snow-free car when it was time to leave. I liked that the tub had a short rise so it was easy to step into the shower, should your knees not be the best anymore.
John
أبريل ٢٠٢٤